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Not Happy?

We always try our best but sometimes mistakes are made or expectations are not met. Please let us fix it! Unlike the big box pet stores where you get a different (and often amateur) groomer every time, our professional groomers want to get to know you and your dog and work with you to get it right. Your visit is covered under our Happiness Guarantee. “Don’t leave unsatisfied, we’ll touch up anything you need while you wait or we’ll adjust the grooming as requested on your next grooming visit.  See our Happiness Guarantee in our terms of service.  We can’t offer refunds for services performed but we ask that you work with us and we commit to working with you to get it right.

  • Stop by during normal business hours
  • Call us at (919) 590-9247
  • Call the owner directly at (919) 336-8854, or
  • Click here to fill out this form and we’ll take the next steps
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